Frequently Asked Questions
We’re here to make mobility simple
Whether you’re exploring options for yourself, a loved one, or a client, we know there can be a lot to consider. Below are some common questions we’re asked if you don’t find the answer you need, just give us a call or send a message. We’re always happy to help.
Product & Equipment Questions
-
Yes, we offer both. Most of our products are available for either purchase or hire, depending on your needs. Please ask us about current hire availability.
-
Absolutely. You're welcome to visit our showroom to test equipment in person. In some cases, we may be able to offer an in-home trial, ask us for details.
-
We stock a large range of ShopRider scooters, powerchairs, wheelchairs, walkers, daily living aids, and more. If you're after something specific, we can often order it in.
-
Yes, we are a registered NDIS provider. We can help guide you through the process if you're purchasing or hiring equipment through your NDIS plan.
Delivery & Support
-
Yes, we offer free delivery to Geraldton, Dongara and Northampton. Delivery to other areas is available at a competitive rate.
-
Yes. We offer servicing and repairs on Shoprider scooters and many other products. If you're unsure whether we can help, just get in touch or view our service page.
-
If you’ve purchased from us or hired a product, we’ll guide you through the next steps, whether it’s repair, replacement or warranty support.
Orders & Payments
-
No referral is needed. Anyone is welcome to contact us directly. However, if you're working with an OT or support coordinator, we’re happy to liaise with them on your behalf.
-
We accept a range of payment methods including EFTPOS, bank transfer, and NDIS plan-managed payments. Please check with us for full details.
-
Yes, we can provide written quotes for NDIS plans, aged care packages or private funding approvals.
Visiting & Contact
-
We’re at 118 NW Coastal Highway in Wonthella, just near the Eighth Street intersection. There’s convenient parking out the front and the showroom is fully wheelchair accessible.
-
Walk-ins are welcome during our business hours. For more detailed support, we recommend calling ahead so we can give you the time and attention you need.
-
Yes, we can provide written quotes for NDIS plans, aged care packages or private funding approvals.
Still Have Questions?
We’re just a phone call or message away. Whether you need product info, a quote, or help choosing the right mobility aid, we’re happy to help.
08 9921 5954 admin@coralcoastmobility.com.au